Phone Number Fraud Scoring to Prevent Scam Calls

Phone number fraud scoring to prevent scam calls

In the digital age, phishing attacks and other fraudulent schemes continue to evolve. Fraudsters exploit loopholes in identity verification processes, and spoof phone numbers to steal personal information and gain access to customer accounts. By implementing predictive analytics in phone fraud detection, businesses can quickly identify and prevent suspicious activities and avoid costly financial losses.

Phone number fraud scoring to prevent scam calls scoring combines spoof detection, automated look-ups and real time risk assessment to provide authentication guidance to agents within milliseconds of an inbound call. Its advanced risk analysis identifies fake, disconnected or temporary phone numbers to assess their trustworthiness, as well as VOIP and abusive virtual number patterns. It also includes proprietary Dark Web monitoring of stolen user data to limit account takeover (ATO) and business email compromise (BEC) risks faster than similar solutions.

Phone Number Search to Identify Fraudsters: Detect Suspicious Activity Instantly

Using the phone number to verify a customer’s identity allows businesses to perform KYC and AML checks in a matter of seconds. This reduces manual effort required by agents while enabling them to stay focused on providing a great customer experience.

To protect yourself from fraudsters trying to steal your identity, you should always use two-factor authentication (2FA) on all your online accounts and never click on links in text messages sent from unknown numbers. In addition, you can lock your mobile phone number with your carrier so that only you can port or change it. You should also monitor your bank account for any unusual activity, and consider a SIM lock to prevent fraudsters from swapping your phone number in order to commit unauthorized transactions.

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